This report is a compact summary of the most important points that Dr. W. Edwards Deming has been making about changes that must be made by American businesses if they are to be competitive.

This paper discusses the experience of a knowledge-based organization in the pharmaceutical industry in building a fundamental capability for implementing strategic transformation. The organization developed and implemented ...

This paper considers the complementary use of feedback and feedforward adjustments to compensate for anticipated step changes in the process mean as may be necessary in a manufacturing process each time a new batch of ...

Some important implications and statistical details of Box and Meyer's formal approach to the analysis of unreplicated fractional factorial experiments.

One of the greatest barriers to effective e-security are the human and organizational factors that contribute to and cause the technical and social vulnerabilities of an organization's computer and information system. The ...

Much has changed since teams became popular in the 1980's. Teams are now an established approach for getting work done, and organizations have learned important strategies for making teams effective. But barriers to team ...

The reasons for the need of an iterative approach to experimentation are explained. The consequent implications in the use of screening designs (fractional factorials and other orthogonal arrays), response surface designs ...

A discussion of Taguchi's method for analyzing ordered categorical data.

Recent studies have shown that the chart with variable sampling intervals (VSI) and/or with variable sample sizes(VSS) detects process shifts faster that the traditional chart. This article extends these studies for ...

This article describes how to analyze censored, experimental data using an optimizing function in a spreadsheet program (such as Solver in Microsoft Excel or Lotus 1-2-3).